How To Restore Deleted Content

    Learn how to recover deleted articles and categories from your Knowledge Base.

    Updated at April 27th, 2025

    Have you ever deleted an article by accident? Don't worry, it happens!

    Restoring Deleted Articles

    Every time a question is deleted, an activity is registered on the Activities page.

    • Access your Dashboard
    • Go to the Activities section
    • Locate the Article and click Undo

    That's it! The question will be restored to where it was.

    Restoring Deleted Categories

    If you delete a category, all articles will be listed on your Dashboard. 

    • Create a new category
    • Select the articles
    • Click Actions > Move to and move them to the correct location